The digitalization of customer onboarding and the development of eSIM create new challenges for telecom operators.
In an increasingly competitive environment, they must offer their subscribers and new customers access to a fluid and reliable online offer.
The challenges are multiple:
- deploying dematerialized online and point-of-sale subscription solutions,
- limiting fraud and
- respecting current KYC requirements.
Infographics Telcos & KYC: 3 main challenges for subscribing online.
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